Register to View the Webinar
Recorded: Tuesday, September 29, 2009 10:00 am CDT
Join Intermountain Healthcare and BMC in a session on how to start with a CMDB and the value that can be gained from a strong, accurate single source of record for IT Service Management.
In this webinar, Intermountain Healthcare will present:
- their key vendor evaluation criteria
- why they chose to go with BMC Remedy Change & Asset Management
- the processes followed to populate Atrium CMDB
- deciding on the data to be collected
- why “that” data was selected
- their upgrade process from a HIGHLY customized Remedy version 6.x to out-of-the-box version 7.1
- how BMC solutions have helped reduce IT costs by using an out-of-the-box ITSM Suite on a native CMDB
Speaker: Steve Carrell, Intermountain Healthcare
Gerry Roy, BMC Software
Jeff Piper, BMC Software